How many square feet does the HUGO cover?

650 sq. ft. for purifying and sterilizing the air and 1000 sq. ft. for mosquito and insect catching

How much does HUGO weigh and what are the dimensions?

HUGO weighs 2 lbs. and is 9” tall and 5” in diameter

How does Hugo catch mosquitos and insects?

It uses attracting 354nm purple UV light and mimics human temperature to attract, then the intake fan sucks them inside the HUGO’s chamber where they are dehydrated

How do you clean out the mosquitos and insects inside the chamber?

There is a catch try at the bottom that twists on and off for easy disposal

How does Hugo Sterilize the air?

It uses sterilizing 254nm UV light and a photocatalyst

How does Hugo Purify the air?

It uses an activated carbon filter

Is the carbon filter replaceable?

Yes, replacement filters can be purchased on our website

Can Hugo be used outdoors?

Yes, but it is not waterproof

Is Hugo safe for humans and pets?

Yes! We suggest operating Hugo under adult supervision

How long does it take to ship HUGO?

We ship all orders within 1-3 days

Where are you located and where do you ship from?

San Francisco, CA

Do you ship internationally outside of the U.S.?

Yes, we ship via Fedex Express for orders outside of the U.S

What is the warranty?

We offer a 1 year warranty

Do you accept returns?

Yes, we accept returns within 21 days of purchase

How quiet is Hugo?

 Hugo is whisper quiet averaging only 30-45dB when on.

How do I contact you with questions or returns?

Please email us at